We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Information you provide:

• Account information: username, email address, full name
• Authentication data: encrypted passwords and security keys
• Content data: AI specialist configurations, project data, and context information you store
• Communication data: support requests and feedback

Information we collect automatically:

• Usage information: how you interact with our service
• Device information: browser type, operating system, IP address
• Log information: access times, pages viewed, and system activity

We use the information we collect to:

• Provide, maintain, and improve our AI Specialists Hub service
• Process your account registration and authentication
• Store and organize your AI specialist data and configurations
• Respond to your support requests and communications
• Monitor and analyze service usage to improve functionality
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our rights

We do not use your content data to train AI models or for any purpose other than providing the service to you.

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: Trusted vendors who help us operate our service (cloud hosting, analytics)
• Legal requirements: When required by law, court order, or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To prevent harm, fraud, or abuse of our service

All service providers are contractually bound to protect your information and use it only as necessary to provide services to us.

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access controls: Strict access limitations and authentication requirements
• Infrastructure: Secure cloud hosting with regular security updates
• Monitoring: Continuous monitoring for security threats and vulnerabilities
• Incident response: Established procedures for addressing security incidents

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

• Account data: Retained while your account is active
• Content data: Retained according to your subscription and usage
• Log data: Typically retained for 12 months for security and operational purposes
• After termination: Account data deleted within 90 days, with option to download your data

You may request deletion of your account and associated data at any time by contacting support.

You have the following rights regarding your personal information:

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at support@aispecialistshub.com. We will respond to your request within 30 days.

We use cookies and similar technologies to provide and improve our service:

• Essential cookies: Required for basic service functionality (authentication, security)
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how you use our service

You can control cookies through your browser settings, though disabling certain cookies may affect service functionality.

Our services are hosted in the United States. If you are accessing our service from outside the US, your information may be transferred to, stored, and processed in the United States where our servers are located.

We ensure appropriate safeguards are in place for international transfers, including contractual protections and compliance with applicable data protection regulations.

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you by email or through our service
• Provide at least 30 days notice for significant changes

Your continued use of our service after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

AI Specialists Hub
Email: support@aispecialistshub.com
Privacy Officer: privacy@aispecialistshub.com

We are committed to resolving any privacy concerns you may have.